Steps from the main railway station and only 1km from Pisa airport, Nh Cavalieri Hotel is a short walk to the old town centre and the Leaning Tower of Pisa. This four star hotel isn’t exactly in the best area of town, but it is convenient.
However, the four star rating is exaggerated as it fails to deliver. Though comfortable, I left the hotel feeling let down by the service, a lack of attention, and poorly maintained in-room facilities.
Room 107 was a good size with two twin beds, high ceilings, patio doors with small balcony overlooking the square of the Pisa Central train station. The bathroom was large and clean, a good selection of soap and shower gels. A good size closet, and small desk made this a decent room overall.
The TV turned on, but had no channels or ‘no service available at this time’ the entire stay. The mini bar fridge wasn’t working, leaving me with a selection of overpriced warm drinks. One of the two lamps by the bed did not function. No extra outlets for charging mobiles or electronic devices, except in bathroom where a spare plug for electric shaver was available.
Reception and hallways were modern and clean. The breakfast was a good selection for a hotel in Italy, but exceptional.
Nh Cavalieri served its purpose, but am disappointed the hotel fell short of expectations for a 4 star, but this is Italy where most things are generally overrated, I shouldn’t have expected the quality of Nh Hotels, at least not in Pisa.